Help & FAQ
1. What is Mam Fashions?
Mam Fashions is an online store offering a wide range of quality products including fashion, handbags, accessories, beauty, and lifestyle essentials, all curated for modern living.
2. Where do you ship?
We currently ship across the UAE. We're working on expanding to more regions soon!
3. How long does delivery take?
Delivery within the UAE typically takes 2–5 working days, depending on your location.
4. Can I return or exchange an item?
Yes! We offer a return or exchange within 7 days of delivery, provided the item is unused, in original packaging, and meets our return policy. Contact our support team to initiate the process.
5. How can I track my order?
Once your order is shipped, you’ll receive a tracking number by email or SMS. You can use it to track your delivery in real-time.
6. Are your products original?
We offer a mix of original, high-quality items and designer-inspired fashion products. Product descriptions will clearly indicate the nature of each item.
7. What payment methods do you accept?
We accept all major credit/debit cards. We accept payments via Visa, PayPal, MasterCard, Maestro and others. We offer free delivery on order above AED 368.00.
8. How can I contact customer support?
You can reach us through email at fashionsmam@gmail.com, via contact number 0503769797 and our website's contact form.
We're here to help!